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Account and security

Managing your account and access.

Profile and password​

You can update your information and change your password from your account.

Two-factor authentication (2FA)​

To secure access, LongLife offers (and often requires) two-factor authentication: in addition to your password, a 6-digit code generated by an authenticator app. See Signing in.

Backup codes​

When you enable 2FA, backup codes are provided. Keep them: they let you sign in if you lose access to your authenticator app. Each code works only once.

Notifications​

You can adjust the notifications you receive (alerts, reports) to your preferences.

GDPR: export and deletion​

In accordance with GDPR, the platform allows exporting and deleting personal data. These operations are available to administrators; contact yours if needed.